Dynamic Training Services
Dynamic Training Services > Crisis Intervention
The Emergency Support Network offers customised interventions, wellness seminars, and training services for on-site delivery, on line programs, and a calendar of events. All programs incorporated the latest techniques in positive psychology to promote interaction, fun and the application of learning back into the workplace. Enquire now about our current training workshops in:
- Group Crisis Intervention
The CISM: Group Crisis Intervention training program presents the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum. This two-day course prepares participants to understand a wide range of crisis intervention services including pre and post incident crisis education, crisis intervention for individuals, demobilisations and crisis management briefings after large scale traumatic incidents, and small group defusings and debriefings. The need for appropriate follow-up services and referrals when necessary is also described. This is a skills based course that prepares individuals to provide these interventions. (International Critical Incident Stress Foundation)
Managing Workplace Crisis
One of your employees has just suffered a fatal heart attack, what are you going to do? Before you panic, remember what you learnt on a recent course. Information on understanding the nature of critical incidents, identifying who is likely to be affected, knowing the stages of critical incident stress, how staff may react, and how best to provide support and post incident monitoring. Learn the key points on how to plan and prepare for these events. Understand how to manage the media and announcements to staff. Given duty of care responsibilities senior employees need to know how to reduce the impact and risk in these situations. This workshop will assist you to effectively manage critical incidents and support staff after an incident.
Critical Incident Response For Frontline Staff
Violent clients, attacks on staff, accidents and employee deaths are all part of the workplace. Sudden and unexpected events can occur at any stage. Frontline staff and managers need to be prepared to deal with these situations and the stress created for other staff. This one day workshop provides an understanding of what types of Critical Incidents can occur, why they impact and the effects upon people in the workplace. Participants will be given information and practical strategies for assisting others in the workplace affected by critical incidents.