Dynamic Training Services > Peer Support Training

The Emergency Support Network offers customised interventions, wellness seminars, and training services for on-site delivery, on line programs, and a calendar of events.  All programs incorporated the latest techniques in positive psychology to promote interaction, fun and the application of learning back into the workplace.  Enquire now about our current training workshops in:

• Peer Support Training
  Imagine having people available to provide immediate support to distressed employees?  Many organisations have found value in having specially trained staff to assist colleagues in times of stress or difficult situations.  Peer Supporters are an important risk management strategy and assist organisations to enhance employee well being. A Peer Support program enables employees who generally support other staff to be trained and recognized for this voluntary role. This two day workshop will equip potential Peer Supporters with the skills to practically intervene when employees experience stress or have encountered a critical incident.  At the completion of the training, participants will be invited to join in the Emergency Support Network’s exclusive Peer Supporter’s Network.
  
  
• Peer Support Network
  All participants who undertake the Emergency Support Network’s valuable training will be provided the option of joining the ESN Peer Support Forum.  Emergency Support Network facilitates a Google Forum for Peer Supporters, from a range of agencies across Australia and New Zealand, to share resources and support each other.  The Forum is supervised by experienced Psychologists to ensure the discussions are appropriate.  Participants of the Emergency Support Network will also be given access to a range resources and articles, accessed through our member’s only section of our website.
  

• Peer Support Advanced Sessions
  You made the initial investment in setting up a Peer Support Program, now it’s time to maintain these valuable resources. Ongoing peer support training offers advanced skills across a range of areas, from advanced communication skills, emotional defusing tactics, crisis response to dealing with workplace bullying and grievances.  Advanced sessions are customised to enhance the skills and capacity of your Peer Supporters, as well as acknowledging the essential work that Peer Supporters do.  The one day sessions assist in re-energising and maintaining your program and investment.
  
  
• Peer Support Program Audits
  How effective is your Peer Support Program?  Peer Support program audits enables organisations to monitor the effectiveness of the program and identify trends amongst employees seeking help.  The information from a peer support audit can enable organisations to implement preventative measures and develop strategies to manage areas of risk.  Audits can be conducted by paper based or online surveying.  Results are analysed and organisations are provided with comprehensive reports featuring key recommendations for continuous improvement.
  
  
• Mentoring Successfully
  Mentoring offers organisations the opportunity to build capacity, retain organisational knowledge and develop talent.  Capitalising on the wealth of experience and knowledge, mentoring programs enhance the outcomes for an organisation.  We offer a range of options to mentor successfully.  From mentor training, to mentee training, to co-joint programs and matching services, we can provide you with a fantastic mentoring program to suit your needs and ensure successful mentoring relationships.