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Dynamic Training Services

ESN's courses are diverse in nature, and yet share a common base in that they are all substantial in content and founded in research. As orginators of many courses, we at ESN are experts in dealing with the challenges that staff face in today's rapidly changing work environment. We base our training services on practical, outcomes based solutions that help staff and their organisations overcome many of the people risks commonly encountered.

Courses are provided in the format best suited to the particular client's needs (delivered onsite or off site, and coming soon - online and via webinars). The content may be specific and customised, or generic in nature. All are grounded in and updated by current adult learning methodologies and unique delivery techniques.

Programs incorporate the latest in positive psychology and strategies to promote interaction, fun and the immediate application of learning back into the workplace.  Enquire now about our current training workshops in:

Stress & Resiliency

  • Building Stress Resiliency
  • Positive Stress Management
  • Stress Audits
  • Coping With Depression

  • More information >

Peer Support

  • Peer Support Training
  • Peer Support Network
  • Peer Support Advanced Sessions
  • Peer Support Program Audits
  • Peer Support Train-The-Trainer Program
  • Peer Support Platinum
    More Information >

Crisis Intervention

  • Group Crisis Intervention (ICSF)
  • Trauma Resiliency Techniques
  • Critical Incident Stress Response
  • Managing Critical Incidents
  • Dealing With Death Notification
  • Critical Incident Management for Counsellors
  • Emergency Telephone Answering
  • Emergency Response Planning
  • Emergency Support Training
  • More Information >

Conflict Resolution

  • Effective Conflict Resolution
  • Dispute Mediation For Supervisors / Managers
  • Managing Workplace Grievances
  • Grievance Officer Network
  • Grievance Officer Training
  • More Information >

Interpersonal Dynamics

  • Dealing With Difficult People
  • Managing Aggressive Behaviour
  • Behavioural De-escalation
  • Effective Supervision Skills
  • Positive Performance Management
  • Creating Positive Teams
    More Information >

Workplace Diversity

Bullying & Harassment

Change Management

  • Thriving In Times Of Change
  • Managing Change Announcements
  • Supporting Distressed Employees
    More Information >