WORKPLACE INVESTIGATION SERVICES
Professional Investigation of Employee Grievances
Organisations often employ diverse individuals. With different life experiences, values and opinions employees commonly encounter difficulties with another person at work.
Issues can range from concerns over employee conduct to perceived workplace bullying, harassment or discrimination.
Complaints may be submitted over a grievance about an act, behaviour, omission, situation or decision that an individual perceives to be unfair or inappropriate.
ESN’s licensed investigators are experts in dealing with complaints ranging from informal concerns to highly complex workplace grievances. Such may include:
- Bullying and harassment
- Discrimination and harassment
- Disciplinary issues
- Complaints and grievances
Investigations are provided to private organisations as well as government sector agencies, all under current HRS 2015 Common Use Agreement Investigation Services.
We will objectively investigate every complaint, dispute or concern with procedural fairness to all participants. The goal is to provide useful and achievable recommendations based on those findings.
- Are conducted sensitively, in a neutral and objective manner
- Promote the principles of procedural fairness and natural justice
- Are transparent, systematic and timely
A formal written report will be provided. This will detail all findings and recommendations along with our specialist advice to address any issues, be they systemic, procedural or individual.