Conflict Resolution and Mediation | Emergency Support Network

2 04, 2024

Empathy in the Modern Workplace: How Important Is It and What Does It Mean?
Empathy in the Modern Workplace: How Important Is It and What Does It Mean?

Empathy in the Modern Workplace: How Important Is It and What Does It Mean?

Otti Ott2023-12-14T17:27:54+08:00April 2nd, 2024|Coaching and Management Support, Conflict Resolution and Mediation, HR Consulting Services, Psychosocial Hazards, Training and Development|

Given that one out of every three employees leaves their job for a more compassionate environment, empathy plays a crucial role in cultivating loyalty and engagement. For people who work in supporting roles, your effectiveness is defined by your ability to connect to your fellow employees, which includes your ability to listen. The biggest challenge here is that empathy is learned on an individual and a personal level and

The Increasing Demand for Psychologists in the Workplace

Otti Ott2023-12-14T17:13:23+08:00February 20th, 2024|Coaching and Management Support, Conflict Resolution and Mediation, HR Consulting Services, Peer Support Products, Psychosocial Hazards, Training and Development|

Recent events such as the coronavirus pandemic have impacted the business landscape worldwide, and Australia is no exception. Employees continue to face unrelenting stresses, problems and mental health issues, and not all employers offer the support and assistance required. Psychologists can ensure that organisations behave in an ethical, caring and legally compliant manner while prioritising the wellbeing of employees at all times. The pressures of a changing work landscape

Is Conflict Avoidance Killing Your Leadership Potential?

Otti Ott2023-04-25T14:43:11+08:00November 21st, 2023|Coaching and Management Support, Conflict Resolution and Mediation, HR Consulting Services, Psychosocial Hazards, Training and Development, Workplace Investigations|

At some point, workplace confrontations are unavoidable. Somebody will try and do something or want to do something that clashes with something else that someone else is trying to do. On the surface, managers and HR may be satisfied that there are no reports of interpersonal conflict between workers. However, this could indicate that a toxic culture of conflict avoidance is festering in the workplace, and it's essential to