Training and Development 2017-10-16T09:58:33+00:00

TRAINING AND DEVELOPMENT

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Customised Training Programs and Seminars for Excellence

We offer customised professional development programs. Training is provided both on and off site to promote ease of accessibility for staff in both metropolitan and regional areas.

Our experience extends to facilitating training for individuals with disabilities, including those with hearing and sight impairments.

We deliver the application of valuable and enjoyable learning into the workplace. Using positive psychology and best practice learning techniques, training can be provided as:

  • Customised Corporate Training. Sample courses are below and others can be created to meet your specific needs.
  • Mental Health Commission’s Response Training Services Panel MCH141 which includes: mental health information, communication skills, governance and leadership, peer workforce and consumer up skilling.
  • Group Crisis Intervention Training with internationally and nationally accredited Crisis Intervention Management Australasia / International Critical Incident Stress Foundation
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We offer courses in the following:

  • Managing psychosocial hazards
  • Dealing with workplace bullying and harassment
  • Managing workplace bullying and harassment
  • Dealing with difficult people
  • Managing aggressive behaviour
  • Effective conflict resolution
  • Managing workplace grievances
  • Dispute mediation for supervisors and managers
  • Grievance officer training
  • Positive performance management
  • Having healthy conversations
  • Peer support officer training
  • Personal resiliency skills for frontline staff
  • Mental health awareness for frontline staff
  • Managing workplace crisis
  • Critical incident response for frontline staff
  • Creating positive team dynamics
  • Coping with change
  • Managing workplace change

We have a wide range of additional professional development programs available. Customised courses may be necessary to fulfil your particular needs so it is recommended to contact us to discuss your requirements.

For more information, please contact ESN directly to discuss your specific needs

Wellness and Employee Engagement Seminars

Our popular one hour Wellness and Employee Engagement Seminars offer valuable maintenance to professional and personal employee wellbeing.

Sessions include, but are not limited to:

  • Sleep Well For Health
  • Playing At Work To Enhance Productivity
  • Positive Work Life Balance
  • Impacting Positively Through Body Language
  • From Emotional Intelligence To Social Intelligence
  • Impact With A Winning Attitude
  • Enhance Your Self Confidence
  • Creating Positive Mental Health
  • Goal Setting For Success
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Professional Development

Our latest blog posts

Are Workplace Conflicts Causing Tension and Impacting Productivity? Professional Mediation can Help Resolve Stressful Situations

November 16th, 2018|Categories: Conflict Resolution and Mediation, HR Consulting Services|Tags: , , , |

Every employer strives to create and nurture a healthy environment that encourages employees to work at their best. However, the mix of different personalities, clashing egos and dysfunctional relationships often result in acrimonious disagreements. While

Stressed Over Taking Appropriate Disciplinary Action for Misconduct? Reliable Investigations can Help Employers Stay on the Right Side of Law

November 5th, 2018|Categories: HR Consulting Services, Workplace Investigations|Tags: , , |

Every workplace has its ethics and it can be challenging to ride a fine line between acceptable and unacceptable behaviours. In a few places, even sitting with your feet on your desk can get you

Are your Employees Victims of Discrimination? Seeking Professional Services Can Help Protect Employee Wellbeing and Reduce Likelihood of Lawsuits

October 24th, 2018|Categories: Coaching and Management Support, HR Consulting Services, Psychosocial Hazards, Training and Development, Workplace Investigations|Tags: , , , |

Discrimination is the act of treating another individual unfavourably on the basis of personal characteristics such as gender, age, ethnicity, race, physical appearance, disability, religion, colour or sexual orientation and so on. Fortunately, society has

“It’s not what happens to you that matters. It’s what you think about what happens to you that matters”

– Martin E. P. Seligman –