Training and DevelopmentOtti Ott2017-10-16T09:58:33+08:00
TRAINING AND DEVELOPMENT
Customised Training Programs and Seminars for Excellence
We offer customised professional development programs. Training is provided both on and off site to promote ease of accessibility for staff in both metropolitan and regional areas.
Our experience extends to facilitating training for individuals with disabilities, including those with hearing and sight impairments.
We deliver the application of valuable and enjoyable learning into the workplace. Using positive psychology and best practice learning techniques, training can be provided as:
Customised Corporate Training. Sample courses are below and others can be created to meet your specific needs.
Mental Health Commission’s Response Training Services Panel MCH141 which includes: mental health information, communication skills, governance and leadership, peer workforce and consumer up skilling.
Group Crisis Intervention Training with internationally and nationally accredited Crisis Intervention Management Australasia / International Critical Incident Stress Foundation
We offer courses in the following:
Managing psychosocial hazards
Dealing with workplace bullying and harassment
Managing workplace bullying and harassment
Dealing with difficult people
Managing aggressive behaviour
Effective conflict resolution
Managing workplace grievances
Dispute mediation for supervisors and managers
Grievance officer training
Positive performance management
Having healthy conversations
Peer support officer training
Personal resiliency skills for frontline staff
Mental health awareness for frontline staff
Managing workplace crisis
Critical incident response for frontline staff
Creating positive team dynamics
Coping with change
Managing workplace change
We have a wide range of additional professional development programs available. Customised courses may be necessary to fulfil your particular needs so it is recommended to contact us to discuss your requirements.
For more information, please contact ESN directly to discuss your specific needs
Wellness and Employee Engagement Seminars
Our popular one hour Wellness and Employee Engagement Seminars offer valuable maintenance to professional and personal employee wellbeing.
Sessions include, but are not limited to:
Sleep Well For Health
Playing At Work To Enhance Productivity
Positive Work Life Balance
Impacting Positively Through Body Language
From Emotional Intelligence To Social Intelligence
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