Conflict Resolution and Mediation 2017-10-16T09:55:29+00:00

CONFLICT RESOLUTION AND MEDIATION

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Resolving Workplace Conflict

Conflict between people at work can be caused by clashes of expectations, needs or values.

Personalities among colleagues can differ widely so it is inevitable that organisations will at some stage experience conflict.

Disagreements, fuelled by breakdowns in communication can lead to poorer work performance, disharmony among the wider team and cause damage to the reputation and efficiency of the organisation.

ESN’s consultants bring invaluable understanding to the cause of these conflicts. We provide innovative and dynamic solutions to resolve disharmony. A range of highly effective dispute strategies are available including the services of an experienced and skilled mediator.

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A concept which is receiving an increasing amount of attention across many occupational areas is "Psychological Safety". This term can be defined as actions taken within an organisation to ensure the mental and emotional well-being

“It’s not what happens to you that matters. It’s what you think about what happens to you that matters”

– Martin E. P. Seligman –