When you hear “Artificial Intelligence” (AI), what comes to mind? Maybe robots, machines, or your favourite sci-fi movie where robots take over the world. While those are dramatic portrayals of AI, the reality is often much simpler—and closer to home. You’ve probably interacted with AI today without even realising it. Think about it: unlocking your phone with Face ID, scrolling through social media feeds shaped by algorithms, using grammar
Statistics indicate that as many as a quarter of Australian workers take time off each year due to stress. 75% of employees believe that the workplace should support mental health. Aside from the distress of employees, companies lose more than 6.5 billion dollars every year due to mental health-related illnesses. With the pressures facing most people such as rising costs, the pandemic and general life experiences exacerbating mental health
Given that one out of every three employees leaves their job for a more compassionate environment, empathy plays a crucial role in cultivating loyalty and engagement. For people who work in supporting roles, your effectiveness is defined by your ability to connect to your fellow employees, which includes your ability to listen. The biggest challenge here is that empathy is learned on an individual and a personal level and
